Cancellation Policy

Because your services are reserved for you, please understand and adhere to our cancellation policy:

We understand that sometimes schedule adjustments are necessary — life gets messy! We request that you reschedule or cancel your reserved services with at least 24 hours notice.

Short-notice cancellations & “No Show” appointments cost our talented staff money. 
For this reason, we reserve the right to ask for a credit card guarantee on any service.

Clients who cancel with less than 24 hours or “No Show” to appointments will be asked to put a credit card on file to hold future services. Due to scheduling commitments to other clients and our staff’s personal schedules we may need to reschedule any appointment for which you are 15 or more minutes late. For no-show appointments, we reserve the right to charge 50% of the value of your booked services.