Cancellation Policy

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Strict & Enforced Cancellation Policy

Pageboy has always asked for at least 24 hours notice when canceling and/or rescheduling an appointment. Although we understand emergencies can arise, we know most of our clients honor our time and this policy. As we have grown, we have had increased issues with clients failing to honor this policy. As a result, we have made the following policy changes.

As a courtesy we send out email reminders 48 hours before, as well as text reminders and courtesy phone calls 24 hours before your scheduled appointment. However, if we are unable to reach you, and can only leave you a message, please remember it is your responsibility to remember your appointment date and time to avoid late arrivals, missed appointments and the cancellation fee. We hope that our clients understand that our time, like yours, is valuable.

Please feel free to direct any questions, comments, or concerns to pageboypgh@gmail.com.