Frequently Asked Questions
What would you like to know?
How can I book services?
There are multiple ways to book! You can book online or contact us directly by phone call, text or email. If you are unsure about the services you may want or need, or which stylist to see, we can help walk you through it.
What services do you offer?
We offer a number of services including cuts (bang trims, dry cuts and full cuts), color (including corrective, blonding and vivids/creative), waxing & brow services, blow drying & styling, brazilian blowouts, and hair extensions. If you do not see the service you desire listed on our online booking, please reach out!
We do not offer manicures/pedicures or braiding. Bridal services vary.
We have an in-house massage therapist! She books separately from us. Learn more about Knot Now, Not Later: Massage by Maddie Taylor on her website.
I’m a new client at Pageboy - what do I do?
For a first-time haircut, please book a “New Client Haircut”. Maintenance Cuts & Bang Trims are for established clients only! Most of our stylists are taking new haircut clients except Brittany & Dana (referral only) & Taylor (only accepting haircuts booked with color and/or extension services).
For first-time chemical services, Allie, Amelia, Kat, & Taylor are accepting new color clients and Emma is taking color models. You are welcome to contact us with questions or requests & we will reach out with next steps!
Note: Kay does not offer chemical services.
Do you offer Kids’ Cuts?
At this time, we do not offer Kids’ Cuts! Clients 12 years and older are welcome to book under our regular services.
Can I bring someone with me?
Please try to arrive alone for your appointment! We have limited space for guests and may not be able to accommodate. We also ask that our clients keep in mind that our professional space includes sharp objects, chemicals and other products which may be harmful to an unsupervised child.
Where do I park?
Most of the nearby available parking is on the street. Please do not park in the lot next to the building, you may be towed.
How do I cancel/reschedule my appointment?
You can do this online through the booking portal, or by phone/email! For more information, please check out our cancellation policies.
Note: We do not accept cancellations through Instagram DMs. Please contact us by text, call/voicemail, or email!
What are your payment options?
We do our checkout process using a Square reader, so card and cash are ideal!
Note: We are unable to add tips to service transactions - please be prepared to tip in cash and/or using Venmo! Kay prefers cash tips.
Do you need models?
We are working on putting together a list of local hair models! If you’re interested, please fill out the form here.
What are your COVID policies?
As of June 6, 2023 masks are encouraged but not required. You can find our policies here.
How do I check in for my appointment?
To check in:
Please enter through the black entrance door.
Check in with the front desk.
Take a seat in our waiting room and your stylist will be with you shortly!
Clients who prefer to wait outside/in their cars are welcome to contact us with concerns.
Feel free to contact us with further questions!